Terms of use

A festival ticket marketplace operated by Pass Explorer Tecnologia Ltda. (CNPJ XX.XXX.XXX/0001-XX). We connect fans, sellers, and organizers via Stellar smart contracts. We are not a bank, not an anchor, we are a software platform.

When you sign in with email or Google, Privy provisions a custodial-grade Stellar wallet (TEE + Shamir SSS). Tokens (tickets) live in that wallet. You are responsible for the key; we offer recovery via Privy but do not have direct access.

Every resale goes through the Marketplace contract. Listings above the cap set by the organizer are physically rejected. Off-platform transfers are blocked by the EventNFT contract. Attempts to bypass these rules (e.g, external resale of wallet credentials) may be considered a terms violation.

Every resale pays: (a) the seller minus royalty and fee, (b) the royalty configured by the organizer (default 5%), (c) the platform's flat fee (currently R$ 2). Changes to the flat fee go through a 24h time-lock and multisig governance.

If the festival cancels, the organizer is responsible for the refund. Pass Explorer provides the on-chain tool (refund mode in the contract) but does not guarantee payment. In case of default, organizer support is a legal matter between you and the organizer.

Brazil has specific laws on ticket scalping. Pass Explorer operates with caps and royalties precisely for compliance with those rules. Regulatory changes may affect operations; you agree to accept updates to these terms.

Pass Explorer is provided "as is". We do not guarantee that the Stellar testnet is always available, nor that every festival delivers the promised event. In case of software failure, our liability is limited to attempting technical resolution.

Royalty received by the organizer is taxable income in Brazil. Pass Explorer reports these amounts to the Receita Federal as required by law. You are responsible for tax obligations arising from your use of the platform.